Hestan is proud to welcome Jaime Herrera as National Service Manager. With more than 26 years of experience, Herrera offers expertise in service management, sales-driven support, technical troubleshooting, product training and customer satisfaction. 

“I’m excited to bring my passion and expertise in customer service and luxury home appliances to the Hestan team,” said Herrera. “Hestan is committed to setting a standard for quality service, and I’m looking forward to leading that charge.”

Prior to joining Hestan, Herrera most recently served as a Regional Technical Manager at Samsung and Dacor, where he worked directly with dealers and maintained customer satisfaction.

“At Hestan, we aim to provide a customer service experience that is as helpful and valuable as possible,” said Eric Deng, president and co-founder of Hestan Commercial Corporation. “With the addition of Jaime to our team, we can proudly offer customer service that’s as premium as our products. We look forward to expanding our service offerings and providing the best experience we can for our customers.”